Open Purchase & Warranty Qualification Policy

  We offer two clear paths: standard supply (Open Purchase) and a warranty-qualification path for projects that follow the corrosion-control program and documentation requirements.

Key Definitions

- Open Purchase: Standard supply path available to any contractor. Open Purchase does not automatically include the owner-facing 15-year leak warranty certificate.
- Warranty-Qualified Project: A project that follows program conditions and submits the acceptance documentation package that may qualify for the owner-facing 15-year limited leak warranty certificate (pipe only).

Two Ways to Buy (Two Lanes)

1. Open Purchase (Standard Supply)
  Intended use: trials/pilots, emergency replacement/service, and inventory stocking (non-warranty).
2. Warranty-Qualified Projects (Program + Documentation + Owner-Facing Warranty)
  The warranty certificate is issued only after the full acceptance documentation package is received and approved, and the 15-year term runs from handover.

Open Purchase → Warranty Qualification (Eligibility)
  Open Purchase may qualify for the owner-facing warranty only BEFORE commissioning/handover and only if materials are traceable to the specific project scope.

Minimum Requirements

- Project information (site/address + scope)
- Traceability evidence linking the purchased materials to the project (PO/invoice + shipment records)
- Completion of program conditions and submission of the acceptance documentation package

Warranty issuance and start date

  Warranty coverage is issued by certificate after acceptance documentation approval. The 15-year term runs from handover. We do not backdate warranty.

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